Responsible Gaming

g63 | Play Smart, Stay in Control

At g63, online gaming is meant to be entertainment — nothing more. We built real tools into the platform to help Filipino players manage their habits, set their own limits, and take a break whenever they need to. This page explains how those tools work and how to use them.

21+

g63 is strictly for players aged 21 and above. Age verification is mandatory for all accounts.

Are You Gaming Responsibly?

Honest answers to these questions can help you check in with yourself.

Do you play within a budget you set before you start?
Are you able to stop playing when you said you would?
Do you treat any losses as part of the entertainment cost?
Is gaming something you enjoy — not something you rely on?
Are your bills and daily needs always paid first?

If you answered "no" to any of these, the tools on this page are here to help.


Gaming Should Always Be Entertainment

Most people who play on g63 — whether they are enjoying live casino, placing a bet on a PBA game, playing eBingo, or spinning through the slots — are doing it for fun. They set a budget, play within it, and log off when they are done. That is exactly what online gaming is supposed to be.

But for some players, habits can shift. What starts as casual entertainment can become something that feels harder to step away from — something that begins affecting time, money, relationships, or how you feel day to day. That change does not happen all at once, and it does not mean there is something wrong with you as a person. It just means it is time to use the tools available to you.

g63 built responsible gaming features into the platform itself — not buried in the settings, but accessible from your account dashboard — because we want you to actually use them. Deposit limits, time controls, cooling-off periods, and self-exclusion are all real options, not just policy checkbox items.

Responsible gaming tools at g63 take effect immediately when you set them. A deposit limit you apply today is active for today's session. A self-exclusion you request is processed without delay.

Signs That It Might Be Time to Take a Break

These are common patterns that can indicate gaming is becoming more than just entertainment. Being aware of them is the first step to staying in control.

1
Chasing Losses

Playing more — or depositing more — after a loss in an attempt to win back what you spent. This often leads to larger losses, not smaller ones.

2
Playing Longer Than Planned

Repeatedly saying "just one more game" — and then continuing well past the time you meant to stop. Sessions that regularly run much longer than you intended.

3
Using Money Meant for Other Things

Depositing money that was set aside for rent, bills, groceries, or other essential expenses — even if you plan to win it back quickly.

4
Feeling Anxious or Irritable When Not Playing

Feeling restless, bored, or distracted when you are not gaming — and finding that only playing brings relief.

5
Keeping Gaming Secret

Hiding how much time or money you are spending on gaming from family members or friends because you know they would be concerned.


g63 Responsible Gaming Tools

All of these tools are available in your account settings. You do not need to contact support to use them — you can apply them yourself, anytime.

Deposit Limits

Set a maximum PHP amount you can deposit over a daily, weekly, or monthly period. Once the limit is reached, no further deposits are accepted until the period resets. You can lower your limit at any time — increases require a cooling-off period before taking effect.

Session Time Limits

Set a maximum duration for each gaming session. When your time is up, the platform will notify you and prompt you to confirm whether to continue. This makes it much easier to step away at the time you planned instead of losing track of how long you have been playing.

Cooling-Off Period

Take a short break from the platform for a set period — for example, 24 hours, 3 days, or 7 days — without permanently closing your account. During a cooling-off period your account is inaccessible. This is useful if you feel you need a short pause to reset.

Self-Exclusion

Request a longer-term or permanent exclusion from the g63 platform. Self-exclusion locks your account for a minimum period of your choosing. Once active, it cannot be reversed until the full period has elapsed. This is the strongest tool available and is recommended when a shorter break is not enough.

Loss Limits

Cap the total amount in PHP you are willing to lose within a set time period. Once your loss limit is reached for the period, gameplay is suspended until the period resets. This prevents a bad run from turning into something much more damaging.

24/7 Support Access

If you want to talk to someone about how you are feeling, or if you need help applying a restriction on your account, the g63 support team is available around the clock via live chat. You will not be judged — the team is there to help.


How to Apply a Responsible Gaming Limit

Setting a limit on g63 takes less than two minutes. You do not need to call anyone or submit a ticket. Here is how to do it from within your account.

1
Log in to Your g63 Account

Access your account from any device — mobile or desktop. If you do not yet have an account, register here.

2
Open Account Settings

Navigate to your account dashboard and look for the Responsible Gaming or Account Settings section in your profile menu.

3
Choose the Tool You Want

Select from deposit limits, session time limits, loss limits, cooling-off periods, or self-exclusion. Each option has a clear description and fields to set your preferred values.

4
Confirm Your Setting

Confirm your choice using the standard account verification step. Your limit takes effect immediately. You will receive a confirmation to your registered mobile number.

5
Contact Support If You Need Help

If you cannot find the settings or need assistance applying a restriction, the live chat support team is available 24/7 and can help you immediately.

Healthy Gaming Habits for Filipino Players

You do not have to be struggling to benefit from better gaming habits. These straightforward practices can help anyone enjoy online gaming as the entertainment it is meant to be — whether you are in Manila, Cebu, Davao, or anywhere else in the Philippines.

Set a gaming budget before you start Decide how much PHP you are willing to spend for entertainment — exactly like a movie ticket or a meal out — and do not go beyond it.
Set a time limit before each session Decide in advance how long you will play. Set the session timer on the platform so you get a reminder when your time is up.
Never play to recover money you have lost Chasing losses almost always makes things worse. A loss is the cost of entertainment — accept it and move on.
Essentials come first — always Rent, utilities, food, family — these always take priority. Gaming money should only ever come from what is genuinely left over after your real obligations are covered.
Stop while you are having fun The best time to stop is when you are still enjoying yourself — not after you have passed the point where it stopped feeling good.

Responsible Gaming FAQ

Answers to the questions Filipino players ask most about g63's responsible gaming tools and policies.

Yes — deposit limits are available to all g63 players and can be applied directly from your account settings. You can set a daily, weekly, or monthly PHP deposit cap. The limit takes effect immediately. Lowering a limit is instant; if you ever want to increase it, there is a mandatory waiting period before the increase comes into force.

Your account is locked immediately and you will not be able to log in, deposit, or play for the full duration of your chosen exclusion period. Any verified real money balance in your account at the time of exclusion remains safe and can be withdrawn after the exclusion period ends, subject to the standard verification process. Self-exclusion cannot be reversed during the active period — it is designed to be a firm boundary.

Yes. A cooling-off period is a shorter, temporary break — you might choose 24 hours, 3 days, or 7 days. It is designed for players who want to pause and reset without committing to a longer absence. Self-exclusion is a longer-term restriction, with a minimum period that cannot be reversed once set. If you feel your gaming is genuinely becoming a problem rather than just a habit that needs a short pause, self-exclusion is the more appropriate option.

Third parties cannot apply account restrictions directly, as this requires verification of account ownership to protect player privacy. However, if a family member is concerned about a player's activity, they can contact the g63 support team via live chat to discuss the situation confidentially. The support team can explain the options available and help navigate the appropriate process.

g63 monitors account activity for patterns that may indicate a player is experiencing difficulty — such as frequent late-night sessions, rapid deposit increases, or high loss frequency relative to account history. Where such patterns are identified, the support team may reach out proactively to check in and to make the player aware of the responsible gaming tools available to them. This is never done judgementally — it is simply part of g63's commitment to player wellbeing.

The most important step is to recognise it — and you have already done that by asking the question. The next step is to use the self-exclusion tool in your account settings to prevent access while you take time away. If you need to talk to someone or need help applying the restriction, the g63 support team is available 24/7. Taking a break is the right call, and the tools are there to make it easy to do.

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Enjoy g63 — With the Controls That Keep It Fun

Online gaming on g63 — live casino, sports betting on the PBA and international events, eBingo, fish games, and slots — is best enjoyed within a budget and at a pace that keeps it fun. Register today, set your limits from the start, and play the way it is meant to be played.

For players aged 21 and above only. Online gaming involves financial risk — play within your means. See also: Terms & Conditions · Privacy Policy · FAQ